Getting Your Money Back
- What refund methods does Ocean support?
- Are there any fees for refunds?
- Why is the amount I received less than the consumption tax?
- How long does it take to receive my refund after customs confirmation?
- Will I receive my refund in the currency I selected?
- What should I do if I haven't received my refund after customs confirmation?
- When should I register my refund method? Can I add or change it after leaving Japan?
- What does each refund status in my Ocean account mean?