After you complete your Ocean tax refund application and customs confirmation, and tap "Withdraw" in your Ocean Wallet, your refund is expected to take about 2–4 weeks.
The exact timing may vary depending on the customs confirmation result, refund method, the receiving institution's processing time, and holidays. The status and timing information shown on the application page takes precedence.
If your refund still hasn't arrived after the expected time, please contact Ocean customer support to check your refund status.