- Show your own valid passport or another accepted ID document (see below).
- Confirm that the tax refund for this purchase is handled through Ocean.
- Keep your full receipt in a safe place.
- If the store offers an Ocean QR code or tax refund instructions, you can scan the code or take a copy. (This is optional. You can also go directly to the Ocean traveler portal later to complete the process.)
ID documents you can use for a tax refund:
- Foreign visitors: your own valid passport
- Travelers entering Japan briefly on a cruise ship: Landing Permit for Cruise Ship Tourist (you must also show your passport or an acceptable copy of your passport)
- Ship or aircraft crew members: Crew Member's Landing Permit (you must also show your passport or seaman's book)
- Japanese nationals living abroad long-term: your own passport, plus a document proving you have lived abroad for at least 2 years (such as a Certificate of Residence, a copy of your Koseki no Fuhyo (Family Register Attachment), or a My Number Card)
Which documents you can use is subject to the store's confirmation.