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Ocean Tax Refund Help Center
Submit a request
Submit a request
Ocean Tax Refund Help Center
Tax-Free Shopping Rules
Tax-Free Shopping Rules
Purchase Requirements
Can I combine multiple purchases from the same store?
Can purchases from different stores be combined for tax-free?
What is the minimum purchase amount for tax-free shopping?
Eligible Items
Who is eligible for tax-free shopping?
What items are not eligible for tax-free purchases?
What items are eligible for tax-free purchases in Japan?
Can I change my payment method after submitting the refund request?
Why is the amount I received different from the expected refund?
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